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Effective Communication Skills in Healthcare
Healthcare Professionals
Preview Course

Healthcare Professionals

Effective Communication Skills in Healthcare

Description:

In this course, we look at communication as an essential skill for
developing a good doctor-patient relationships. We will explore factors that
block communications and how to overcome them. We will also
demonstrate effective communications skills and use them in various
clinical encounters.

Objectives:

• Define communication and explain its importance in the healthcare settings
• Explain the common communication frameworks used in healthcare settings
• Describe common communication barriers
• Explore ways of conducting an effective clinical interview
• Identify means of communication during challenging interactions and conflict
• Critically think about effective communication tools and techniques

Target group: Healthcare professionals

Duration: 13 hours and 45 minutes


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